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Ealing Taxi Terms & Conditions Please Read! 

  Terms & Conditions

  1. All prices quoted are per Ealing Taxi cars.
  2. Prices are based on passengers being ready to travel at the booking time and on availability of ride.
  3. You can pay by credit and debit cards at no extra charge, which should be made with the online booking or through PAYPAl.
  4. All fares quoted are for point to point and any stop over will be charged at £2.50 additional to the fare quoted by Ealing Taxi.
  5. All cash fares are paid to the driver in British Sterling at the end of your journey unless prior arrangement is agreed with management no other exchange will be accepted.
  6. It's the passenger's responsibility to ensure that they order the correct type of vehicle in order to carry the numbers of passengers and luggage at time of booking.
  7. Executive and Estate cars is insured for hire and reward for maximum of 4 passengers.
  8. Many People Carrier (MPV) is insured for maximum of 6 Passengers, MPV + to carry a maximum of 8 passengers, Ealing Taxi and there drivers will not make any provision to accomodate more passengers in our cars.
  9. Ealing Taxi reserve the right to refuse any passenger our services if their luggages are extremely excess and deemed as unsafe for the vehicle on the road.
  10. Generally passengers are responsible to load and unload their belongings and we will not accept liability for loss or damage to the luggage. Our drivers will offer hand of help in many cases with your luggage at passenger's discretion.
  11. A reservation may only be changed with our permission. It has to be done in writing (preferably by email) or via telephone(+442085771111).
  12. At airports Heathrow, Gatwick, Stansted, Luton, Birmingham, Manchester, once the flights have landed, passengers are allowed up to 45 minutes free waiting time for European flights and 60 minutes for intercontinental flights, afterward a charge of 40p per minute will be incurred. At pickup locations within London and surrounding area, 10 minutes of waiting time is allowed. A charge of 45p per minute will be incurred for waiting. Fares are based on a direct trip with passengers being ready to travel at the time and place as specified.
  13. The provider must be informed about any cancellations before 12 hours or more prior to the time of booking. In this case there will be a cancellation fee of 10%.
  14. All cancellations informed between 4 to 12 hours to the time of booking cancellation charge incurred: 50% of quoted price.
  15. All cancellations not informed up to 4 hours to the time of booking cancellation charge incurred: 100% of quoted price.
  16. Prices on the following dates, 24th December From 15:00 hours to 27th December 06:00 hours and 31st December 16:00 Hours to 2nd Januray 06:00 hours will be charged at 50% higher than normal prices quoted on our web pages.

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